Veteran-Owned, Built on the Standard

Why we started

We started Wattsmith because we were tired of watching people get worked over on electrical jobs. The pattern is always the same. An hourly meter you cannot see. A quote that changes once the wall is open. A crew that vanishes the day after the check clears. Electrical is not the place to gamble, because the failures do not stay small. A loose connection becomes a hot panel, and a hot panel becomes a fire. We built a company that treats the work with the seriousness it actually carries.

What the service taught us

The company is veteran-owned and the standard comes out of the military: do the job to standard rather than to whatever passes, and leave the space better than you found it.

That is a checklist, not a value statement. It is what we run on every call, because work done to standard is the only kind that holds up when nobody is watching it.

Why we quote flat

Flat-rate pricing is the honest version of this trade. We look at the panel, the meter, and the service first, then hand you one number for the whole job. You approve it before we lift a tool. If we open something up and find a problem, we stop and price it before we touch it, so the bill at the end is the number you agreed to at the start. No meter running while you watch, no line items you did not sign off on. The price is the price.

Who holds the license

Our master of record is Adam G. Palacios, Texas Master Electrician ME 284452. Every job we do is performed under his license and the company’s TECL 41806, and both are checkable in the TDLR registry without taking our word for it.

That is not a formality. A master of record who is not actually in the work is how a license gets rented out, and it is why some outfits cannot tell you who theirs is. Ours sets the installation standard, reviews the work, and trains the crew to it. The standards page is what that comes to in practice.

The plain facts in one place, our license, hours, service area, pricing and warranty, are on the facts and answers page.

The promise we stand on

We give you a real arrival window and we hit it. If we are ever going to run late, you hear it from us first, with a reason, and if we miss the window with no heads-up, the diagnostic is on us. We launched in San Antonio and we work across this metro. The plan runs bigger than that, across Texas, but the window and what happens when we miss it do not change with the map.

The On-Time Promise: we give you a scheduled arrival window and we hit it. If we are running late, you hear from us before the window closes, with a reason. If we miss your window without that call, $149 comes off that visit: the diagnostic fee where one applies, and $149 off the work where the visit was a free estimate. Applies to scheduled residential visits with a confirmed window; one $149 credit per visit; does not apply where access, weather, or safety prevents the visit.

Wattsmith Electric is BBB accredited. That is a standard we applied for and hold, the same way we hold the license: reviewed, on record, and yours to check.

Wattsmith Electric is part of Craftline Brands, the parent company behind the trades businesses we operate.